Privacy Policy

1. Who we are

Kivotos Luxury Lifestyle is a Cyprus-based advisory house offering design and art consultancy, private advisory, selected projects and discreet real estate services. Our registered studio address is Dimostheni Severi 37, 1080 Nicosia, Cyprus. For any privacy-related questions, please contact us at info@kivotoslifestyle.com or by telephone at +357 22 011349.

2. What information we collect

We collect personal information only when you voluntarily provide it, primarily through the private enquiry form on our Contact page. This may include:

• Name
• Email address
• Telephone number
• Location
• Website address
• Nature of enquiry and project details
• Indicative budget and preferred contact method
• Preferred timeframe
• Any other information you choose to include in your message

We do not use third-party analytics cookies or tracking pixels on this site. We do not collect information automatically beyond standard server logs generated by our hosting provider.

3. Legal basis and how we use your information

We process personal data on the basis of consent, which you provide by ticking the consent checkbox before submitting an enquiry form. We use your information solely to:

• Respond to your enquiry personally
• Assess whether our services are appropriate for your request
• Follow up with additional information if you have asked us to
• Maintain a record of our correspondence for business administration

We do not sell, rent or share personal information with third parties for marketing purposes.

4. Subprocessors and integrations

The website and its supporting infrastructure are provided by Lovable, which includes hosting, database, authentication and storage services. Email notifications from the enquiry form are delivered through Lovable's email infrastructure. Where applicable, e-commerce functionality is supported by Shopify. These services may process personal data only as necessary to operate the website and deliver your enquiry to us.

We do not use any additional third-party marketing, analytics, CRM or live-chat services beyond the platform features described above. Platform capabilities are provided by Lovable; we are responsible for the content and data we collect through the site.

5. Cookies

This website does not use advertising or analytics cookies. Essential cookies and local storage may be used by the platform to maintain technical functionality, such as shopping-cart state and session management. You can control or delete cookies through your browser settings at any time.

6. Data retention and deletion

We retain enquiry records for as long as necessary to manage the relationship or project to which they relate, and for any subsequent legal, accounting or business-administration purpose. We do not have a fixed automatic deletion period. If you would like us to remove your personal information from our records, please email us at info@kivotoslifestyle.com and we will action your request promptly, subject to any legal obligations that require us to keep certain records.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw your consent at any time
• Object to or restrict certain processing
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@kivotoslifestyle.com.

8. Data security

We take reasonable measures to protect personal information from unauthorised access, alteration, disclosure or destruction. The platform provides HTTPS encryption, row-level access controls and authenticated access to administrative data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

The platform infrastructure and email delivery services may process data outside the European Economic Area. By submitting your information, you acknowledge and consent to this transfer. We rely on the platform's safeguards for such transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and the "Last updated" date at the top will indicate when it was revised.

11. Contact us

For privacy questions, data requests or security concerns, please contact: